Terms & Conditions

Please read these terms and conditions before booking with us.


All bookings will be confirmed by a confirmation email. No booking is confirmed until confirmation email is received from JSS.

All Chauffeur bookings are subject to a minimum 4 (consecutive) hours hire at a rate of £55+vat per hour, from our base, back to our base in Chippenham.

The following information will be required:

  • Lead Passenger Name and Date of Travel
  • Pick up / Drop off Address
  • Phone Number / Email address
  • Airport / Terminal / Flight number
  • Check in Time / Arrival Time
  • How many passengers
  • How many suitcases

Same day bookings are available in some cases, but please contact us in advance to avoid disappointment.


We take all credit cards and debit card payment onboard all JSS vehicles. All payments are to be made at the end of the journey to your chauffeur. JSS accepts American Express in all vehicles.

Cancellation Policy

JSS Executive Cars will accept any free cancellation made as long as it is made at least 24 hours before pick up. Any booking cancelled inside 24 hours will be charged the full quoted price. The cancellation must be made by email to which you will receive confirmation from JSS.

Tolls & Congestion Zones

All Tolls & Congestion Zones are not included on the listed page and will be added to the overall quote.

Waiting Time

Waiting is charged in 15 minute intervals at £40+vat per hour. Up to 15 minutes grace is given for waiting time on every booking, but on the 16th minute, the full half an hour waiting fee will be applied. Half hours grace is applied to Airport pickups. On the 31st minute, 45m charge applies, unless prior arrangements have been made with JSS.

Pricing Policy

Prices are calculated for the use of our Executive / Luxury Vehicles unless otherwise stated and based on some assumptions. We will confirm the price with an email for all quotes. Prices are set against a minimum car class type of E-Class Mercedes (or similar band). These vehicles and the minimum we will be used to fulfil bookings during busy times.

During extremely busy times, carefully selected partners will be called in to fulfil bookings on behalf of JSS. The same level of service is assured.

A £30+vat surcharge will be applied to all pickups between the (unsociable) hours of Midnight and 05:00.

Corporate Accounts

All invoices will be processed on the first of each month and must be paid within 10 days either by cheque, BACS payment or by credit card. Sorry, we no longer accept cash in any of our vehicles.


JSS Executive Cars accept no responsibility for loss or damage to any customer’s property.

*All prices subject to change

Website Use

At JSS Executive Cars (JSS) we believe that you have the right to control the use of your personal information. We only gather personal information with your consent, and only use it for the purpose you have specified. Our web site privacy policy sets out exactly how we will treat your personal information.

What personal information we collect

Our web site only collects personal information when you are specifically asked to provide it. The purpose of that information collection will always be made clear to you, and where appropriate you will be given the opportunity to specify how your information is to be gathered, used and destroyed.

How we use personal information

Where you provide personal information to us such information will be used only for the service you have requested.

With whom we share personal information

We will not share your personal information with any other organisation without your permission. We do not sell, rent or lease personal data.

How we protect your information

We are committed to protecting the information you provide. We will ensure that appropriate steps are taken to ensure that your information is not lost, stolen or modified without your permission.

How you can correct inaccuracies in your information

We will endeavour to keep your personal information accurate. If you require access to personal information we hold on you, wish to amend an inaccuracy, or have your information deleted from our files then please contact us at the address below.


Please see our Cookie Policy page.


All content is copyright JSS Executive Cars.  Some photos used with permission from DP Photography.

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